Magnetiq Privacy Policy

Magnetiq keeps your CRM on your own computer, in Chrome's extension storage, and it keeps working with no internet connection. When you are signed in, that CRM is also backed up to your FundingHQ account so it survives a lost or reset computer, reaches your other machines, and appears on your FundingHQ dashboard.

What is backed up is the CRM you built, not your conversations. The content of your messages is not synced, has never been read, and never leaves your computer.

What is stored and synced

All of the following is held on your computer and, while you are signed in, on FundingHQ's servers under your own account:

• The names of the people you choose to track, and the Facebook profile link, profile id and conversation id that identify them
• The tags, categories, pipelines, notes and message templates you create
• Your follow-up reminders and the schedule you set for them
• The times at which you messaged someone, and the times they replied
• The text and link of a public group post or comment, when you save one by dragging its author into your CRM, along with the group's name and any comment you wrote on it

The profile and conversation identifiers are what let the extension recognise a conversation and what let your FundingHQ dashboard link a lead back to the right person, so they are part of the backup.

Posts and comments are saved only when you deliberately save them, they are public content you could already see, and they are stored as a note on that person's card so you remember why you saved them. Private messages are never captured this way or any other way.

What is never stored

The content of your messages. The extension checks only whether the message box contains any text so it can tell when you have sent something. It never reads what that text says, and message content is never recorded, transmitted or logged.

The reach-out briefing, and the one third party involved

When you save someone's public post, FundingHQ can turn that post into a short briefing: the facts worth mentioning, and a suggested opening message you are free to edit or ignore.

To do that, FundingHQ's server sends the text of that saved public post and the person's name to Anthropic, which operates the Claude AI model, and stores the result on the note. This happens only for posts you chose to save, only when the briefing is generated, and it is the only time any of your data is sent to a company other than FundingHQ. It is sent for that one purpose. Nothing is sent for advertising, nothing is sold, and your messages are never involved, because they are never read in the first place.

What is never done

• No message is ever sent for you. Templates and suggested openers are placed into the message box and you press send yourself.
• No requests are made to Facebook or Messenger. The extension reads the page you are already looking at and nothing more.
• Your inbox is never read in bulk, scanned in the background, or copied.
• Nothing is sold, and nothing is shared with anyone for any purpose unrelated to running the product. The only companies that ever touch your data are FundingHQ, whose account this is, and Anthropic, for the single use described above.

Permissions

• Storage keeps the items listed above on your machine, along with the sign-in token for your FundingHQ account.
• Side panel displays the CRM interface.
• Scripting is used for one thing. When the extension is installed or updated, Chrome disconnects it from tabs you already had open, so it puts its own content script back into those Facebook and Messenger tabs. That saves you reloading every tab by hand. No other code is ever injected, and nothing is loaded from the internet to run.
• Access to messenger.com and facebook.com lets the extension see which conversation is open, mark the rows of people you have tagged, place a template into the message box, and save a public post when you drag its author into your CRM.
• Access to api.myfundinghq.com is used to sign you in, to check that your membership is still active, and to back up and sync your CRM to your FundingHQ account. Message content is never sent there.

Removing your data

Uninstalling the extension deletes the copy on your machine. The backup held under your FundingHQ account remains, so that reinstalling restores your work — that is the point of it. To have that copy deleted as well, or to remove your FundingHQ account entirely, contact us at the address below and we will do it.

Contact

Questions about this policy: support@ifundwise.com